Privacy Policy for Dekaa App

Dekaa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Dekaa mobile application ("App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

We collect the following personal information when you create an account or use the App :

• Personal Information Provided by You :
  • Name
  • Email Address (optional)
  • Phone Number
  • Address
  • PIN Code
• Account Authentication :
  • Phone Number and One-Time Password (OTP) for login purposes.
• Usage Data :
  • Information related to your interactions with the App, such as QR code scans, loyalty points earned, and gift card purchases.
  • Device information, including device type, operating system, and unique device identifiers.
  • Log data, such as IP address, browser type, and access times.
• QR Code Data :
  • Information associated with QR codes scanned via the App, such as transaction details and loyalty points earned from local vendor purchases.

We do not collect any additional personal information unless explicitly provided by you.

2. How We Use Your Information

We use the information we collect for the following purposes :

• Account Creation and Management : To create and manage your account, authenticate your login via phone number and OTP, and provide access to App features.
• Loyalty Program : To track QR code scans, award loyalty points for purchases from local vendors, and facilitate gift card purchases within the App.
• Service Improvement : To analyze usage patterns, improve the App’s functionality, and enhance user experience.
• Communication : To send you updates, notifications, or promotional offers related to the App (if you have opted in to receive such communications).
• Security : To protect the App from unauthorized access, fraud, or misuse.
• Legal Compliance : To comply with applicable laws, regulations, or legal requests.

We do not share your personal information with third parties, except as required to comply with legal obligations or to protect our rights.

3. Account Deletion

You may request the deletion of your account and associated personal information at any time by visiting https://dekaa.in/contact and submitting a request through the "Contact Us" form. Please include your account details and a clear request for account deletion.

• Deletion Process : Once we receive and verify your request, we will delete all personal information associated with your account within 90 days, unless we are required to retain certain information for legal or regulatory purposes.
• Effect of Deletion : After deletion, you will no longer be able to access your account, loyalty points, or any related services

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for account management, loyalty program operations, and legal compliance. If you request account deletion, your information will be removed within 90 days, as described in Section 4.

6. Your Choices

• Email Communications : If you provided an email address and opted in to receive promotional communications, you may opt out at any time by following the unsubscribe instructions in the emails or contacting us at https://dekaa.in/contact
• Account Information : You may update or correct your account information by accessing your account settings within the App.

7. Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. International Users

The App is only operated in India and not intended to use outside of it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at :

Dekaa

Website : https://dekaa.in/contact

Email : [email protected]

By using the Dekaa App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy